Nobody ever uses the phrase “Too Big to Fail” when it comes to the optical store market.

After all you’re in competition with local independent stores who pride themselves on customer service and being a community business. Then, there are the semi-local smaller chains that don’t have to worry about your concerns, like supply chains that cross state lines, local price competition, and larger payrolls, and who are much more agile when it comes to change and adopting new technology.

So how can you compete?

By treating the customers at each of your locations like they’re the most important people in the world and offering them better trained customer service than your smaller competition ever can.

By leveraging your multiple locations to buy smart, keep costs low and improve your ROI.
And by having the vision to recognize disruptions in your industry that your competition can use to give them an edge – and beating them to the punch.

Win with the Smart Vision 5-Minute Eye Exam

Nothing says customer service like not wasting your customers’ valuable time. Or by being able to accommodate their testing and prescription needs when they need it, without having to wait for an appointment with an eye doctor. You empower your customers because they get to take their own prescriptions with them… which your customers will love. Plus, because the Smart Vision 5-Minute Eye Exam doesn’t require an OD to administer it, think of the cost savings across your entire chain of stores!

Here’s what you can expect as a Smart Vision partner:

  • 100% Customer Satisfaction Rates
  • 92% of customers tested buy glasses
  • Less than 3% remake rate
  • 500% ROI
  • All without an OD on premise

 

Do you have a “Doctor Problem?” We can help.

One of the biggest problems large chain store owners like you face is providing a doctor on site in each of your stores to help customers with their eye exams and prescriptions. For a big chain like yours, with hundreds of locations, hiring doctors can be a stressful, aggravating task, let alone scheduling them or, in some cases, shifting them from location to location. And, as you’re well aware, doctors don’t work for free. Smart Vision Labs’ proprietary telemedicine platform lets you offer vision tests without a doctor in your stores. Our system sends your customers’ data to our doctors, who generate a new prescription within 24 hours. Your customers can access their prescriptions safely and securely online with a click of a button.

What’s next?

To find out how you can offer Smart Vision Screenings in each of your stores, increasing customer satisfaction and ROI without an OD on premise, please fill out the contact form on this page to schedule your free consultation.

Schedule Your Free Consultation