Smart Vision Exam Demo

How to run a refraction exam during a pandemic? A few key points to remember

  1. Wear a face mask and gloves during the exam
  2. Use alcohol wipes to clean the device (including the eye cup) after each patient
  3. Keep 6 feet of physical distance between store employees and patients

Make sure to watch our training video for more details!


Best Practices for Telemedicine Prescribing

Get ready to learn from veteran Doctor and legal expert, Dr. David Silverman on telemedicine platform best practices and prescribing.

Dr. Silverman takes a deep dive into the language and best practices to communicate with doctors and technicians on the Smart Vision Labs telemedicine platform.

About Dr. David Silverman, M.D., Esq.

Dr. Silverman, M.D., Esq. is a Board Certified Ophthalmologist and active fellow of the American Academy of Ophthalmology. He has practiced Ophthalmology for over two decades; since completing his Residency at the University of Texas Medical Branch in Galveston, Texas in 1992.

Graduating Magna cum Laude with a degree in Cellular Molecular Biology, Dr. Silverman then attended Eastern Virginia Medical School in Norfolk, Virginia where he graduated with Honors. He then completed a year of training in Internal Medicine at the Greater Baltimore Medical Center before entering and completing his Ophthalmology residency.

Later in his career, Dr. Silverman found that he enjoyed moonlighting as a professor at a local university where he taught Human Anatomy and Physiology courses to aspiring doctors and nurses. This helped him rediscover his love for teaching, and he joined the faculty at the University of Kansas Medical Center so that he could help teach the ophthalmologists of tomorrow.

Most recently, Dr. Silverman returned to private practice, and he is now a member of the Eye Clinic and Laser Institute in the Space Coast region of Florida.


The Art of Prescribing with Telemedicine

The Art of Prescribing with Telemedicine

Are you interested in the process of how our prescriptions get calculated?

Learn from one of the experts! Dr. Lacey Dustin, analyzes different patient data and prescribes based on her years of practice. We cover extended examples from high minus patients to comprehensive referral.

About Dr. Lacey Dustin, OD

Since 2011, Lacey Dustin, O.D. has been providing care for approximately 100 patients per week of all ages at Harlem Vision Center, a busy clinic in an urban setting. At this location, she practices full-scope optometry with specialties including glaucoma management, diabetic ocular manifestations, cataract pre-operative and post-operative care along side of ophthalmology as well as refraction and contact lens fittings.

Lacey Dustin, O.D. received her doctorate degree from the State University of New York College of Optometry and a Bachelor of Science from the State University of New York at Geneseo, Magna Cum Laude. Dr. Dustin also completed additional training as an optometry extern at Wenzhou Medical Hospital in China as well as Brooklyn Veterans Hospital in New York. She has done an array of volunteer work such as an optometric mission trip to El Salvador and has served providing care to the athletes in The Special Olympics.

We are delighted and lucky to be able to work alongside of her.


The Telemedicine Advantage

The Telemedicine Advantage in Optometry

In the last two weeks, we have been asked by many optometrists and Ophthalmologists on how to run telemedicine for their practices. They are looking for solutions to help them deliver service to patients during and post pandemic.

Dr. Tihomira Petkova is an optometrist and vision scientist with deep clinical experience. During this webinar she discusses the advantages of using telemedicine in optometry.

Take a look at the webinar with Dr. Petkova: Here


Detecting Cataracts with Remote Wavefront Aberrometry

How the SVOne is detecting cataracts with remote Wavefront Aberrometry

Detecting cataracts and referring for comprehensive care:

Our wavefront refraction technology has the ability to detect early signs of cataract development. In this case, we demonstrate how our optometrists/ophthalmologists use Smart Vision Labs’ telemedicine platform to detect signs of early-stage cataracts and send for a comprehensive cataract referral.

The patient is an elderly gentleman visiting one of SVL’s partner eyewear retail locations. Patient went through the wavefront refraction test, and the data was reviewed by a licensed ophthalmologist. The doctor referred the patient for cataract evaluation. There are 3 data points standing out about the patient.

  1. Patient age is 75 years old, in the high possibility zone of developing cataracts.
  2. Patient’s unaided Visual Acuity for both eyes is 20/200.
  3. The wavefront images for both OD and OS show symptoms of light blockage in lens pathway; indicated by the red circles.

Exploring Mobile Vision Care

Good Hope Ministries distributes over 10,000 pairs of reading and prescription glasses a year in Malawi Africa using their SVOne device. The Good Hope team travels to about 90-100 villages each year, in 2019 they helped about 15-60 patients in each rural village.

Good Hope has received a second SVOne will now be able to open a walk-in eye clinic at their head office in February. They are expected to see at least 20-30 people a day in their new office.

All glasses are given free of charge in the villages and at the home base clinic, they charge $1.00 for a pair of glasses.

They are also able to give away 40-60 pairs of reading glasses in each village. Good Hope also visits four prisons in Malawi and distributes glasses there. They have tried other autorefractors, but now only use the SVOne. The SVOne works very well for the mobile vision care they provide.

 


The Future of Optical Retail is Convenience

Customer Spotlight: Modern Day OptX

What technology do you use in your optical store? 

I’ve used Smart Vision for three years.  My newest store technology creates an accurate 3D scan of your face; Capturing your biometric measurements. Customers can move and see themselves in a custom pair of glasses that fit them perfectly. They can see exactly how the frame looks from different angles. You can design 8 billion pairs of glasses.

Why do you work with Smart Vision Labs? 

The Smart Vision Exam works with people’s schedules. One thing I hate is making an appointment, the Doctor’s office, for example, and I’m waiting for an hour or two. I have been not double booked but triple booked for my appointment.

I want to be on people’s schedules. My availability for an eye exam is from 11:30-7. When you’re available, get an eye exam. The exam takes 5-10 minutes; it’s inexpensive, and 99% of the time right. We can get it right for our customers. I work with the fast-pace New Yorkers, and I’m on their schedule.

What do you want to accomplish with your business? 

I want to offer high-end products at the lowest price. By investing in technology, I don’t have as many overhead costs. I can give my customers a convenient high-end product at a lower price.


Customer Spotlight: Empowering your Store

After using SVL for over two years, what stories do you have with your customers? 

We had a customer in her early-twenties visit our LA stores. She did a quick Smart Vision exam and had a pair of glasses later that day, she put them on and walked over to the mirror. She started screaming at the top of her lungs, yelling bloody murder. “I can see every line on my face.” She saw every detail in her face. It was a scary day in the store. This customer wouldn’t have glasses without SVL. The retail optician environment was key to helping this customer. She didn’t believe she needed glasses. We encourage her to try the Smart Vision exam in what ultimately helped her to have corrected vision. Now that she’s aware she does not see 20/20, she is more likely to go to an eye Doctor.

Why did you choose Smart Vision Labs?

What appealed to us about SVL was the convenience for customers. A lot of our clientele work within Hollowood and are short on time. People don’t have time, but they need to see. We still recommend they schedule a visit with their Doctor, but our customers need something that works for them today. You can’t always squeeze in a Dr’s appointment in your schedule, but you can still squeeze in an SVL exam. A Doctor can’t be there seven days a week, but an optician can. These are some of the benefits of a retail optician environment. We have a Doctor at some of our locations and still work with Smart Vision.

How has SVL made a difference in your business? 

When customers bring in their prescriptions, we fill it correctly, but they are only going to see as well as that prescription. With SVL, we can see the visual acuity and Dr’s notes and make sure the patient’s expectation and the prescription are aligned. There is an expectation of, “you made my glasses, why am I not seeing perfectly.” We can only send them back to their optometrist. Using SVL, we can get that feedback to the Doctor immediately. We have more of a direct impact on getting our customers the right pair of glasses. I think it’s a win. It lets us fully take care of our customers.

Any tips for SVL users?

We have a document that we have created that encourages customers to get a Doctor eye visit and explains that the SVL isn’t a comprehensive eye exam. We clarify that the customer still needs to go to a Doctor for the eye health check. I recommend being transparent about this not being a replacement for an eye exam.


Customer Spotlight: Becoming Profitable in 3 Months

Customer Spotlight with National Optical

How long did it take you to make a profit with the SVOne?

I broke even in about three months. I twas quite fast! We used to lose clients when they were told they had to wait for the one day that the doctor was in. With SVOne, however, I can do the exams every day. This has made business more stable and consistent. It’s less stressful and I save $500/week on human resources and other expenses.

Who is your average customer?

Our location is in a supermarket in Brooklyn that is busy with shoppers, so I get a variety of customers who come from diverse backgrounds. I get a mix of both walk-ins and word of mouth referrals.

How do customers respond to Smart Vision Exams? 

They love it for the convenience, speed, and accuracy. The exams take only five minutes. Vision exams used to be a three-person or two-person process. Now, it’s a one-person process. It’s more personable this way.  Since I am the only one doing the refractions and recommending lenses, they trust me more, and I can form closer relationships with them.  I have built a very strong personal connection with a lot of my clientele after using the SVOne device.

What tips about using the SVOne can you share?

The darker the room, the better. Turn off the lights as much as possible. I take the machine into a dark room so that I can catch the refraction quickly.